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Report Lost or Stolen Checks

If you suspect your checks have been lost or stolen, please use the guidelines below to receive assistance.

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Report by Phone

During Business Hours:
Please call 574-235-2000 (toll free 800-513-2360) Monday through Friday from 8:00 a.m. to 5:30 p.m. ET.

After Business Hours:
If you have lost or stolen checks to report outside of normal business hours (Monday through Friday from 8:00 a.m. to 5:30 p.m. ET) click on the button below or call 235-2000 (toll free 800-513-2360). When prompted leave a message including:

  • your name
  • account number
  • when you suspect the checks were lost or stolen
  • the range of check number you believe are missing
  • the number and amount of the last check you wrote
  • phone number (including area code) where you can be reached the next business day between 8:00 a.m. and noon ET.

Someone will contact you within two hours on the next business day.

Report Online
Click here to report lost or stolen checks.

     



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P.O. Box 1602, South Bend, IN 46634
(574) 235-2000
Member FDIC Equal Housing Lender